This Privacy Policy explains how Prime Accident Lawyer (“we,” “us,” or “our”), an advertising and connection service operated by [legal entity name], collects, uses, and shares information when you call our advertised phone number or visit this website. Prime Accident Lawyer is not a law firm and does not provide legal advice. We help connect individuals with third-party attorneys.
By calling our number or using this site, you agree to the practices described in this Policy. If you do not agree, please do not call or use the site.
1. Information We Collect
Information you provide
When you call us, you may share information such as your name, the phone number you are calling from, your location, and details about your accident or situation that you choose to provide during the conversation.
Information collected automatically
When you call, our call-tracking systems may record the originating phone number (caller ID), and the date, time, and duration of the call, and may create an audio recording of the call. When you visit this website, we may automatically collect your IP address, browser and device type, the pages you view, the site that referred you, and similar technical data through cookies and analytics tools.
2. How We Use Information
- To connect you with one or more third-party attorneys or law firms that may be able to assist you;
- To operate, maintain, measure, and improve our services and advertising;
- To record and monitor calls for quality, training, verification, and compliance;
- To respond to your inquiry and communicate with you about it;
- To detect and prevent fraud or misuse and to comply with legal obligations.
3. How We Share Information
Because we are a connection and advertising service, sharing your information is a core part of how the service works. We may share the information you provide:
- With third-party attorneys and law firms in our network, so they can evaluate and respond to your inquiry;
- With marketing and advertising partners that participate in connecting consumers with attorneys;
- With service providers that support us, such as call-tracking, hosting, and analytics vendors;
- For legal reasons, such as to comply with law, enforce our terms, or protect rights and safety.
We do not endorse any particular attorney or partner. Being connected with an attorney does not create an attorney-client relationship, and you are not required to retain any attorney you are connected with. Depending on your state, some of the sharing described above may be considered a “sale” or “sharing” of personal information under applicable privacy laws (see Section 7).
4. Calls Are Recorded and Monitored
Calls to our advertised number may be recorded or monitored for quality, training, verification, and compliance purposes. By calling, you consent to such recording and monitoring. If you do not wish to be recorded, please do not call.
5. Cookies and Tracking Technologies
This site may use cookies, pixels, and similar technologies to operate the site, measure advertising performance, and understand how visitors use the page. You can control cookies through your browser settings; disabling them may affect how the site functions. We may use third-party analytics and advertising tools that set their own cookies, subject to their own privacy policies.
6. Your Choices
You may opt out of marketing communications from us by contacting us using the details in Section 11. You can also adjust cookie and ad-tracking settings in your browser and device.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know and access the categories and specific pieces of personal information we have collected about you;
- Request deletion of your personal information;
- Request correction of inaccurate personal information;
- Opt out of the “sale” or “sharing” of your personal information;
- Limit the use and disclosure of sensitive personal information; and
- Not be discriminated against for exercising your rights.
To exercise these rights, including to opt out, you or your authorized agent may contact us at [privacy@yourdomain.com] or call (855) 950-4397. We will verify your request as required by law. You may also exercise a right to opt out by following any “Do Not Sell or Share My Personal Information” link we make available.
8. Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
This site and service are intended for adults and are not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us so we can remove it.
11. Changes & Contact
We may update this Policy from time to time. Changes are effective when posted, and the “Last updated” date above will reflect the latest revision.
To contact us about this Policy or your information:
- Email: [privacy@yourdomain.com]
- Mail: [mailing address]
- Phone: (855) 950-4397